MANAGEMENT TEAM

CMD : Mr.C.Narasimhan
Director – Finance – Mrs.Renuka
Director – HR – Mrs. Suhasini
Director – Business Development – Ms.Swetha Narasimhan

 OVER VIEW


Raasi CALLNET is a successful Business Process Outsourcing company, with proven expertise in delivering high quality call-center and back-office business services.

Raasi CallNet was incorporated in 2001 with the vision of providing high-quality telemarketing services. Over the years, we have successfully broadened our service offerings to include consulting, inbound & outbound call-center services, remote technical support, back-office & shared process management, customer-acquisition, and outsourcing-management.

We have delivering Wireless/Hardware, commendable achievements over the past 5 years, in unmatched solutions to the Internet/ E-Commerce, Telecom, Banking/ Finance, Retail/ FMCG, Software/Health care, and Insurance companies worldwide.

Our clients are amongst the best in their markets, and some of the most reliable names in USA, Canada, UK, Australia, South-Asia and the Europe-Middle East regions. With people-centric policies and world-renowned processes we have pioneered the outsourcing industry, to provide cost-effective solutions at optimized quality to our clients.

Raasi Callnet’s global footprint is anchored by our right-shore strategy, which focuses on providing the right services to the right customers from the most appropriate locations.

Raasi Callnet is a fully owned subsidiary of the Raasi Associates one of India's successful business houses. Raasi Callnet foundation is built on four key strengths - robust infrastructure, experienced people, strong processes and state-of-the-art technology.

 OUR MISSION

Is to realize the full potential of our people, processes and Technology; consistently providing satisfaction and progress to every person or entity, with whom we associate.”

 OUR VISION

We will be the champions in providing unmatched business solutions in the outsourcing business, by setting new industry-benchmarks.

 VALUES

Integrity     Transparency     Persistence       Equality

 INFRASTRUCTURE

Raasi is being head quartered in Bangalore – India ,which is known to be the most flexible and fastest growing destination for all technology and process outsourcing.

Raasi is registered with Software Technology Parks of India (STPI) to utilize all technology and cost advantages offered by the Government. And also a Karnataka Government registered BPO Unit .

Raasi is a 100% approved Indian Export Oriented Unit (EOU) with International Call Center approval granted by Government of India.

We have 24/7 access to rapid Installation,Upgrade and trouble shooting of technology requirements like IPLC,VOIP,Telephony,Broadband,T-1 Servers, Desktops,etc.
We provide world class infrastructure with congenial atmosphere and technology par excellence .Our pulsating Operations bay elevate the mood and embrace the enthusiasm of the employees providing warmth and vibrancy.

The inhouse training rooms provide the right platform for molding and nurturing ,enhancing the quality of our people The in-house and consulting trainers lay the perfect breeding ground for world class delivery.


 
Account maintenance
Reservations
Consumer hot lines
Dispatching
Status checks and claim processing
Complaint resolutions
Fulfillment services
Satisfaction survey
   
 
 
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